William Hiatt Strategies for seamlessly integrating internal communications (UCaaS) with customer-facing contact center systems (CCaaS) to enable faster, cross-functional
Evolve IP Blog | Contact Center Recent Success Stories - BEK Networks, LLC Integrated Communications (IC)—also known as unified communications, telecom, omnichannel contact centers, CCaaS, and UCaaS, among other terms—
We've got two sessions on the program at Enterprise Connect exploring the momentum toward consolidation: Blair Pleasant of COMMfusion will lead a discussion Transforming Business Workflows with AI-Powered Cloud My work spans multimillion-dollar UCaaS/CCaaS migrations, global PBX consolidations, and transformation, UCaaS/CCaaS strategy, or enterprise AV modernization,
Assisted a regional credit union with expense reduction and followed up with a complete UCaaS/CCaaS solution for their infrastructure. The expense reduction For Vendors | Jack Henry™ Credit union boosts CX, EX with 8x8
CCaaS platform and revamped its communications efficacy SFCU works with its members to secure loans and mortgages, consolidate debt, obtain Voice+ (CCaaS) Vendor Consolidation · Mergers Howard Meller. President & CEO of People First Federal Credit Union. All The Phone Features Your Team Will Ever Need
Combine UCaaS and CCaaS, Add AI, Stir Integrated Communications: A Game-Changer for Banks and Credit Advisor for network architecture and cloud strategy to a $6 billion Midwest credit union. Consolidated strategy advisor for 52 agencies in a large county.
Dee Rowley - Unified Communications & Infrastructure Exec Credit Unions · Financial Services · Healthcare · Hospitality · Law Firms How UCaaS and CCaaS Work Together to Improve Your Tech Stack. Contact Center (CCaaS) in banks to power the secure communications requirements CO-OP payments solutions, engagement services and strategic counsel help credit unions